1. Agreement
By accessing Virtual Sim Solutions, creating an account, or purchasing a product, you agree to these Terms of Service. If you do not agree, do not use the service.
2. Accounts
You are responsible for providing accurate information, protecting your password, and all activity performed through your account. Notify support promptly if you suspect unauthorized access. Accounts and purchased licenses may not be transferred or shared without written permission.
3. Products and compatibility
Products are digital add-ons for the simulators and platforms identified on each product page. You are responsible for checking system requirements, simulator version, dependencies, and compatibility before purchase. Updates may change compatibility or installation requirements.
4. Orders and payment
Prices and currency are shown at checkout. Payment is processed by the selected third-party provider. An order is complete only after payment has been verified. We may cancel an order affected by fraud, pricing errors, technical failures, or legal restrictions.
5. Digital delivery
Purchased products are delivered through the customer library and protected download links. Download links may expire, rotate, or become invalid after use. These controls do not limit access to a valid purchase through the authenticated customer account.
6. License and acceptable use
Purchases grant a personal, limited, non-exclusive, non-transferable license to use the product with supported simulation software. You may not redistribute, resell, publish, sublicense, reverse engineer where prohibited by law, bypass access controls, or share product archives and download links.
7. Third-party services
The website may link to payment providers, marketplaces such as ORBX, simulator platforms, and other third-party services. Their own terms and privacy policies apply. We are not responsible for third-party availability or conduct.
8. Intellectual property
The website, product files, branding, documentation, images, and related materials are owned by Virtual Sim Solutions or its licensors and are protected by applicable intellectual-property laws.
9. Availability and liability
We work to keep the service and products available and accurate but do not promise uninterrupted or error-free operation. To the maximum extent permitted by law, liability is limited to the amount paid for the affected product. Mandatory legal rights remain unaffected.
10. Suspension and termination
We may restrict access where reasonably necessary to investigate fraud, piracy, abuse, security threats, or violations of these terms. Where appropriate, we will provide notice and an opportunity to contact support.
11. Changes and contact
We may update these terms to reflect product, service, provider, or legal changes. The current version and update date are published on this page. Questions may be sent to support@virtualsimstore.com.